Account Support Specialist

3 weeks ago


Chatham, Virginia, United States First Piedmont Corp Full time
Job Overview: We are seeking an Account Support Specialist to join our team at First Piedmont Corp. The successful candidate will provide top-notch support to our customers, responding to inquiries, resolving complaints, and processing work orders and payments.

Responsibilities:
  • Communicate effectively with customers via phone, email, and in person.
  • Handle customer complaints in a professional and courteous manner.
  • Manage and resolve customer issues in a timely and efficient manner.
  • Stay updated on product knowledge and company policies to provide accurate information to customers.


Requirements:
* 1+ year of customer service experience or similar role.
* High school diploma or GED desired.
* Strong computer skills, including Microsoft Office and Outlook.

Benefits: Competitive salary, comprehensive benefits package, and opportunities for career growth and development.

Compensation: $42,000 - $58,000 per year, depending on experience and qualifications.

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