Phone and Email Support Specialist

5 days ago


Chatham, Virginia, United States First Piedmont Corp Full time
Job Overview:

First Piedmont Corp is seeking a highly skilled Phone and Email Support Specialist to join our team. As a Phone and Email Support Specialist, you will be responsible for providing exceptional customer service to our account customers by responding to inquiries, resolving complaints, and processing work orders and customer payments.

About the Role:

  • Providing excellent customer service through phone and email communication.
  • Resolving customer complaints in a professional and timely manner.
  • Processing work orders and customer payments accurately and efficiently.
  • Staying updated on product knowledge and company policies to provide informed guidance to customers.

What We Offer:

  • A competitive salary range of $45,000 - $65,000 per annum, depending on experience.
  • The opportunity to work with a dynamic and growing organization.
  • Ongoing training and development opportunities to enhance your skills and knowledge.

If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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