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Insurance Policy Support Specialist

3 weeks ago

Chatham, Virginia, United States State Farm Insurance Full time
Job Title: Insurance Policy Support Specialist

About the Job:
We are seeking a skilled Insurance Policy Support Specialist to join our team at State Farm Insurance. As a key member of our customer service team, you will play a vital role in providing exceptional support to our policyholders.

Key Responsibilities:
* Assist customers with inquiries, complaints, and policy changes;
* Provide accurate and timely information regarding insurance products and services;
* Process policy applications, renewals, and cancellations;
* Handle billing and payment inquiries;
* Resolve customer issues and complaints in a professional and efficient manner;
* Collaborate with team members to ensure customer satisfaction;
* Maintain accurate customer records and update information as needed;
* Follow company policies and procedures to ensure compliance with insurance regulations;

Requirements:
* 2+ years of experience in customer service or a related field;
* Strong communication and problem-solving skills;
* Ability to work in a fast-paced environment;

What We Offer:
* Competitive salary: $45,000 - $65,000 per year;
* Comprehensive benefits package;
* Opportunities for career growth and development;

How to Apply:
Please submit your resume and cover letter to apply for this exciting opportunity.