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Medical Administrative Assistant

2 months ago

Greenwood Village, Colorado, United States Cosmetic Physician Partners Full time
Position Overview

Cosmetic Physician Partners is a leading organization in the medical aesthetics sector, dedicated to providing outstanding support services and a premier brand experience aimed at enhancing the well-being of our clients and team members.

Our affiliated clinic, AboutSkin Dermatology and DermSurgery, is currently seeking a Medical Administrative Assistant/Biologics Specialist to provide essential support to our skilled team of Board-Certified Dermatologists, who are committed to advanced medical and surgical care.

Role Objective:

The Medical Administrative Assistant plays a vital role in delivering administrative assistance to clinical personnel, significantly reducing the administrative burden on those interacting directly with patients. This position is essential for facilitating the operational tasks of clinical staff and supporting patient care when necessary.

Key Responsibilities:
  • Manage incoming calls to the clinical triage line and regularly check voicemails, ensuring timely responses within one business day.
  • Oversee prescription refill requests and assist in processing them efficiently.
  • Contact patients listed in the pathology log to communicate results and schedule follow-up appointments as instructed by the clinician.
  • Track electronic prior authorization and refill requests through the Electronic Health Record (EHR) system.
  • Update the pathology log upon completion of treatment.
  • Assist patients in navigating the process of obtaining prescribed specialty medications.
  • Act as a liaison between physicians and patients during the initiation of treatment.
  • Coordinate biologic medication efforts, including utilizing Cover My Meds, liaising with insurance companies, completing enrollment forms, verifying benefits, submitting prior authorizations, and managing appeals and letters of medical necessity.
  • Document all communications and submitted forms in the patient's electronic medical record.
  • Engage with pharmacists, drug representatives, and access representatives as required.
  • Submit medication prescriptions to specialty pharmacies as directed by the physician in accordance with the patient's insurance plan.
  • Provide patient education and address concerns promptly, keeping patients informed of their status or any delays.
  • Check electronic faxes daily and prioritize them as necessary.
  • Maintain regular communication with physicians and patients throughout the initiation and renewal processes.
  • Provide coverage in the clinic as needed, including patient rooming and scribing duties.
Qualifications:
  • Experience with initiating and renewing prescriptions and authorizations for specialty medications.
  • Background in dermatology is preferred.
  • Familiarity with EMA by Modernizing Medicine is advantageous.
Benefits:
  • Competitive pay range: $20 - $22 per hour.
  • 401K plan with matching contributions.
  • Comprehensive health insurance options.
  • Dental and vision insurance.
  • Life insurance coverage.
  • Paid time off.
  • Cosmetic benefits including discounts on treatments and procedures.

Cosmetic Physician Partners, LLC is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.