Advice Team Supervisor

6 days ago


Florence, South Carolina, United States Leeds City Council Full time

Job Summary

We are seeking an experienced Advice Team Supervisor to join our established service delivery teams at Leeds City Council. As a key member of our team, you will play a crucial role in ensuring our advice services are provided to a high standard with a strong focus on customer service.

Key Responsibilities

  • Consult with staff and volunteers to deliver quality services
  • Lead, motivate, and support staff and volunteers to achieve their full potential
  • Oversee day-to-day service delivery, ensuring efficient and effective operations
  • Develop and implement strategies to improve customer satisfaction and service quality

Requirements

  • Experience in advice work, staff supervision, and volunteer management
  • Excellent communication and interpersonal skills
  • Ability to motivate and develop staff and volunteers
  • Strong organizational and problem-solving skills

Benefits

  • Competitive remuneration package
  • Flexible working hours
  • Annual leave entitlement
  • Pension scheme
  • Employee assistance program
  • Disability Confident Employer and Mindful Employer

How to Apply

Application packs and details on how to apply can be found on our website.



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