Accounts Receivable Supervisor

1 week ago

Florence, South Carolina, United States Vaco Full time

Position Overview: The Accounts Receivable Supervisor will oversee the credit assessment process, ensuring thorough evaluations of customer credit profiles to mitigate the organization's financial exposure. This role involves managing intricate and high-stakes credit accounts, while also tracking collection efforts to pinpoint potential issues. The Supervisor will provide insights on Days Sales Outstanding (DSO), aging reports, and other analytical data to senior management and auditors, summarizing potential credit risks and suggesting appropriate actions, such as write-offs or reserve adjustments.

Key Responsibilities:

  • Engage with clients through designated communication channels (letters, online platforms, etc.) to solicit payment for overdue invoices, disputed deductions, and freight claims.
  • Investigate customer deductions to assess their legitimacy; if valid, allocate the deduction to the correct account, and if not, liaise with the customer to present supporting analysis for repayment.
  • Monitor repayment progress and follow up with clients to prevent unwarranted write-offs of invoices.
  • Collaborate with the Sales team regarding credit holds or deduction disputes.
  • Examine issues related to unpaid invoices to either recover them from the customer or request a credit memo.
  • Submit bankruptcy claims to the appropriate legal entities.
  • Evaluate customer credit applications and other resources to determine appropriate credit terms, facilitating the company's sales goals while ensuring effective cash flow management.
  • Assist customers who do not qualify for the requested credit limits by offering alternative purchasing options (e.g., Cash on Delivery, advance payments) to support ongoing sales while managing risk.
  • Review customer credit profiles based on data from various credit agencies to adjust credit limits as necessary.
  • Participate in cross-functional projects as required.

Qualifications:

  • A minimum of 5 years of experience in credit management, including commercial credit and collections, with a focus on freight claim analysis, effective communication, and customer service.
  • A Bachelor's degree in Business or a related discipline is required; equivalent experience may be considered in lieu of a degree.
  • Proficiency in MS Office applications is essential.
  • Experience in Consumer Packaged Goods (CPG) is preferred.
  • Demonstrated ability to manage and analyze departmental data and key performance indicators to enhance business outcomes.
  • Proven success in resolving both minor and complex issues.
  • A systematic and process-oriented approach to enhancing operational workflows.
  • Familiarity with bankruptcy documentation and regulations.
  • Understanding of freight claims and collaboration with transportation providers.
  • Exceptional verbal and written communication skills.
  • Strong organizational and time management capabilities.
  • Robust analytical and problem-solving skills.
  • Ability to engage in cross-departmental projects as needed.
  • Flexibility to adapt to shifting priorities and circumstances.

Diversity and Inclusion: Vaco is committed to fostering a diverse workplace and encourages applications from individuals of all backgrounds, including women, people of color, LGBTQ+ individuals, those with disabilities, ethnic minorities, foreign-born residents, and veterans.

Equal Opportunity Employment: Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant based on race, color, sex, religion, national origin, age, disability, veteran status, union membership, gender identity, sexual orientation, marital status, or any other protected characteristics as mandated by law.

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