Front Desk Coordinator
4 weeks ago
We are seeking a highly skilled and detail-oriented Front Desk Coordinator to join our team at Nephrology Associates of Northern Illinois and Indiana (NANI).
As a Front Desk Coordinator, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment. Your primary duties will include greeting patients, checking them in and out, and updating their records in our electronic medical records system. You will also be responsible for scheduling appointments, responding to phone calls and patient inquiries, and collecting payments for medical services.
Key Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience.
- Enter patient registration information into our computer system, including insurance information and demographic data.
- Verify patient information at each visit and update records as necessary.
- Accurately calculate and collect patient payments following established office guidelines.
- Answer incoming phone calls and respond to patient inquiries in a timely and professional manner.
- Schedule patient appointments and coordinate cancellations, reschedules, and additions to schedules.
- Maintain patient records, including filing of diagnostic test reports and updating records as needed.
- Upload and scan patient information and documentation into our electronic medical record system.
- Perform other administrative duties as assigned.
Requirements
To be successful in this role, you will need to have a high school diploma or equivalent, 1+ years of receptionist experience or experience in a medical office, and excellent communication and organizational skills. You must also be able to use computer software, including Microsoft products and scheduling software, and have a positive and friendly attitude. Second language proficiency is a plus.
We offer a great schedule, health, dental, 401k, generous Paid Time Off, and great working conditions. If you are a team player with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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