California Closets Customer Service Representative

2 weeks ago


Greensboro, North Carolina, United States California Closets - Raleigh, NC Richmond, VA Full time
Job Description

At California Closets - Raleigh, NC / Richmond, VA, we are seeking a highly motivated and organized Client Liaison to join our team. As a Client Liaison, you will be the first point of contact for our clients and play a critical role in delivering an exceptional experience.

Responsibilities:
  • Manage client communications, including phone calls, emails, and correspondence
  • Coordinate Design Consultant appointments and confirmations
  • Update client databases and maintain accurate records
  • Prepare and manage correspondence, reports, and documents as needed
  • Assist the management team with various administrative tasks
  • Set up service tickets and troubleshoot issues
  • Work collaboratively with the team to achieve goals and objectives
Qualifications:
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Strong organizational and time management skills
  • Proficiency in Microsoft Office and other software applications
  • Experience in a customer-facing role or similar environment
Benefits:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Dynamic and supportive work environment
  • 401K plan and other employee benefits


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