Customer Service Representative

4 days ago


Greensboro, North Carolina, United States Kenneth Winters - State Farm Agent Full time
Job Description

**About the Role**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will play a vital role in building and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial services products.

Key Responsibilities:

  • Customer Relationship Building: Establish and maintain strong relationships with customers, understanding their needs and preferences to provide personalized service.
  • Customer Service: Provide prompt, accurate, and friendly customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Insurance Sales and Marketing: Use a customer-focused, needs-based review process to educate customers about insurance options and promote our products.

What We Offer:

  • Competitive Salary and Commission: Earn a competitive salary plus commission on sales and bonuses.
  • Benefits Package: Enjoy a comprehensive benefits package, including paid time off, vacation days, and sick leave.
  • Professional Development: Receive valuable training and development opportunities to enhance your skills and advance your career.
  • Opportunities for Advancement: Grow with our agency and take on new challenges and responsibilities.

Requirements:

  • Excellent Communication Skills: Possess excellent written, verbal, and listening skills to effectively communicate with customers and colleagues.
  • Self-Motivation: Be self-motivated and proactive in problem-solving and customer service.
  • Attention to Detail: Demonstrate attention to detail and a commitment to accuracy and quality in all aspects of your work.
  • Team Player: Be able to work effectively in a team environment and contribute to the success of our agency.

About Our Agency:

Kenneth Winters - State Farm Agent is a leading insurance and financial services agency dedicated to providing exceptional service and support to our customers. We are committed to building strong relationships and delivering value to our customers and community.



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