Retention and Growth Expert

5 days ago


New York, New York, United States Cengage Group Full time

Cengage Group is looking for a talented Retention and Growth Expert to join our team. The successful candidate will drive customer retention and sales growth through support of customers with their digital solutions and build consultative relationships to expose customers to additional digital solutions.

You will need to have a minimum of 2 years of experience in a relationship-based customer or account management role, as well as strong communication skills, written and verbal, to effectively engage customers. You will also need to be able to analyze data and apply it to get results.

The salary for this role is estimated at $21.25 - $34.50 USD per hour, depending on experience and location. We offer a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Learn more about our Total Rewards Philosophy.



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