Retention and Acquisition Specialist

3 days ago


New York, New York, United States Book of the Month Full time
Job Overview

We're looking for a talented professional to join our DTC Growth and Retention Analyst Program as an E-Commerce Insights Manager.

In this role, you'll work closely with our team to drive growth through data-driven insights and strategies.

You'll have the opportunity to develop your skills in data analysis, customer acquisition, and retention, while contributing to the success of our DTC business.

About the RoleData Analysis
  • Collect and analyze large datasets to identify trends and opportunities for growth.
  • Develop and maintain dashboards to track key performance indicators (KPIs) and provide regular reporting to stakeholders.
  • Collaborate with cross-functional teams to implement data-driven solutions and drive business outcomes.
  • Stay up-to-date with industry trends and best practices in data analysis and visualization.
Customer Acquisition and Retention
  • Design and execute experiments to test hypotheses and inform business decisions.
  • Work with our creative team to develop targeted campaigns and promotions that drive customer engagement and retention.
  • Monitor and analyze customer behavior to identify areas for improvement and optimize our marketing strategies.
  • Develop and maintain relationships with key stakeholders, including customer service teams and product development.
Requirements
  • 0-3 years of work experience in data analysis or a related field.
  • Strong background in statistics, machine learning, or a related field.
  • Proficiency in SQL, Python, and data visualization tools like Tableau or Power BI.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
  • A passion for e-commerce and the book industry, with a strong understanding of current trends and challenges.
What We Offer

$62,400 - $100,000 salary range. As an E-Commerce Insights Manager, you'll be part of a dynamic team dedicated to driving growth and innovation in the DTC space.



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