Dental Receptionist

6 days ago


Little Falls, Minnesota, United States ProSmile Full time
Job Title: Front Desk

Job Summary: ProSmile is seeking a highly organized and customer-focused Front Desk professional to join our team. As the first point of contact for patients, you will be responsible for providing exceptional service, managing patient flow, and ensuring a seamless experience for our patients.

Key Responsibilities:
  • Manage incoming and outgoing telephone calls, responding to patient inquiries and resolving issues in a timely manner.
  • Verify and update patient demographic data, including contact information and insurance details.
  • Coordinate patient appointments, ensuring timely scheduling and follow-up communication.
  • Prepare charts and schedules for the following day, ensuring accuracy and completeness.
  • Maintain a clean and organized reception area, including inventory control of office supplies and patient literature.
Requirements:
  • High school diploma or equivalent required; customer-facing work experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to learn new technologies and systems, with a strong attention to detail and organizational skills.
Benefits:

ProSmile offers a competitive compensation package, including health and dental insurance, dental discounts, paid time off, and opportunities for growth and development. Our team is committed to delivering exceptional patient care, and we are seeking a like-minded individual to join our team.

Physical and Mental Demands: The Front Desk professional will be required to stand for extended periods, use general office equipment, and occasionally lift up to 25 pounds. The work environment is typically low to moderate noise level.

Equal Employment Opportunity: ProSmile is an equal opportunity employer, committed to diversity, inclusion, and equity. We welcome applications from individuals underrepresented in the medical sector and encourage those with non-traditional work and educational experience to apply.


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