Dental Receptionist

5 days ago


Little Falls, Minnesota, United States ProSmile Full time
Job Title: Front Desk

Job Summary: ProSmile is seeking a highly organized and customer-focused Front Desk professional to join our team. As the first point of contact for patients, you will be responsible for providing exceptional service, managing patient flow, and ensuring a seamless experience for our patients.

Key Responsibilities:
  • Manage incoming and outgoing telephone calls, responding to patient inquiries and resolving issues in a timely manner.
  • Verify and update patient demographic data, including insurance information and contact details.
  • Coordinate patient appointments, schedules, and financial activities, ensuring accuracy and efficiency.
  • Maintain a clean and organized reception area, including inventory control of office supplies and patient literature.
  • Perform miscellaneous job-related duties as assigned by the Dental Practice Manager.
Requirements:
  • High school diploma or equivalent required; customer-facing work experience preferred.
  • Ability to work in a fast-paced environment, with excellent organization, prioritization, and communication skills.
  • Experience with dental or medical software, such as Dentrix, Outlook, Word, and Excel, is a plus.
Benefits:

ProSmile offers a competitive compensation package, including health and dental insurance, dental discounts, paid time off, and opportunities for growth and development. Our team is committed to delivering exceptional patient care and creating a positive work environment.

Physical and Mental Demands: The Front Desk professional will be required to stand, walk, and use hands and arms to operate general office equipment. The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required include close vision and ability to adjust focus.

Equal Employment Opportunity: ProSmile is an equal opportunity employer and encourages applications from individuals underrepresented in the medical sector. We value diversity, inclusion, and equity and are committed to creating a safe and inclusive work environment.


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