Hotel Receptionist
4 days ago
We are seeking a highly skilled and detail-oriented Hotel Clerk to join our team at Prairie's Edge Casino Resort. As a Hotel Clerk, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable.
Key Responsibilities- Greet and Register Guests: Welcome guests, register them, and assign rooms to ensure a smooth check-in process.
- Resolve Guest Issues: Address any guest complaints or concerns in a professional and courteous manner.
- Manage Room Assignments: Coordinate room assignments, including key distribution and room maintenance.
- Process Payments: Handle guest payments, including computing bills and making change.
- Communicate with Staff: Collaborate with housekeeping, maintenance, and other departments to ensure seamless operations.
- Education: High school graduate or equivalent required.
- Experience: None required, but previous customer service experience is an asset.
- Computer Skills: Proficiency in computer systems and ability to learn new software.
Prairie's Edge Casino Resort offers a competitive benefits package, including health, dental, and vision insurance, as well as a generous paid time off policy. We are committed to providing a positive and supportive work environment for our employees.
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