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Provider Support Specialist

2 months ago

Maryland Heights, Missouri, United States UnitedHealth Group Full time
Position Overview

The Provider Support Specialist plays a crucial role in ensuring that healthcare providers receive exceptional service and support. This position is dedicated to advocating for providers by taking full responsibility for resolving their inquiries and issues.

Key Responsibilities
  • Act as the primary point of contact for healthcare providers, addressing their concerns through various communication channels.
  • Efficiently manage and prioritize contacts from service providers in a fast-paced environment.
  • Utilize a multi-channel approach, including phone and chat, to deliver timely and effective solutions.
Qualifications

The ideal candidate will possess strong communication skills and a commitment to providing outstanding customer service in the healthcare sector. A proactive approach to problem-solving and the ability to work collaboratively with diverse teams are essential for success in this role.