Strategic Customer Engagement Leader
3 weeks ago
We are seeking a highly skilled Managing Partner - Industries Capability Center to join our team at Workday. As a key member of our Strategic Customer Engagement practice, you will be responsible for the overall success of a portfolio of deploying and production customers operating from a hub location potentially across multiple industries.
Your primary focus will be on orchestrating the development and maintenance of executive relationships, taking accountability for the successful deployment of the Workday solution, positioning additional services into your customer portfolio, ensuring customers consume the components of their subscription, and encouraging an effective reference motion.
Portfolios consist of 10 to 12 customers subscribing to our Workday Success Plan offering. Success is measured by customer satisfaction, subscription revenue retention, subscription revenue growth, and contribution to internal practice development.
About YouWe are looking for a seasoned professional with a strong background in deploying modern Finance and HR technology solutions. Your experience should include at least 2 years of direct experience with Workday as an implementation leader, business function owner, hands-on configuration resource, or workmate.
You should also have 6+ years of career experience, including deploying modern Finance and HR technology solutions at a project or program manager level. Additionally, you should be able to deliver customer presentations, write an internal customer account plan, and travel up to 50%.
We are seeking a leader who can motivate and coordinate a matrixed team of individuals at multiple levels within an organization. You should be able to handle and prioritize multiple customer demands, balancing customer satisfaction with revenue and profitability targets.
About WorkdayWorkday is proud to be an equal opportunity workplace. We are committed to creating a diverse and inclusive environment where everyone can thrive. We believe that our differences are what make us stronger, and we are dedicated to fostering a culture of respect, empathy, and understanding.
We are also committed to providing our employees with the flexibility they need to succeed. Our approach to flexible work enables our teams to deepen connections, maintain a strong community, and do their best work. We believe that flexibility can take shape in many ways, and we are open to discussing different arrangements that work best for you.
At Workday, we are passionate about making a difference in the lives of our customers and employees. We are committed to creating a workplace that is inclusive, diverse, and supportive of all individuals. If you share our values and are passionate about making a difference, we encourage you to apply for this exciting opportunity.
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Strategic Customer Engagement Leader
2 weeks ago
Chicago, Illinois, United States Workday Full timeAbout the RoleWe are seeking a seasoned professional to join our Strategic Customer Engagement practice as a Managing Partner - Industries Capability Center. In this role, you will be responsible for the overall success of a portfolio of deploying and production customers operating from a hub location potentially across multiple industries.You will be...
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Strategic Customer Engagement Leader
2 weeks ago
Chicago, Illinois, United States Workday Full timeAbout the RoleAs a Managing Partner, you will be responsible for the overall success of a portfolio of deploying and production customers operating from a hub location potentially across multiple industries.You will be orchestrating the development and maintenance of executive relationships, taking accountability for the successful deployment of the Workday...
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Strategic Customer Engagement Leader
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Chicago, Illinois, United States Workday Full timeAbout The RoleWe are seeking a highly skilled Managing Partner - Industries Capability Center to join our Strategic Customer Engagement practice. As a key member of our team, you will be responsible for the overall success of a portfolio of deploying and production customers operating from a hub location potentially across multiple industries.You will be...
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