Hotel Operations Director

3 weeks ago


Beverly Hills, California, United States Waldorf Astoria Hotels & Resorts Full time

Hotel Operations Director

At Waldorf Astoria Beverly Hills, we are seeking a highly skilled Hotel Operations Director to oversee the day-to-day operations of our luxury hotel. As a key member of our leadership team, you will be responsible for ensuring that our guests and team members experience excellence in every interaction.

Key Responsibilities:

  • Drive operational success and profitability while maintaining our high standards of guest and team member satisfaction.
  • Lead daily quality initiatives and collaborate with the General Manager to shape our vision and future.
  • Mentor and inspire staff, fostering a culture of service, growth, and excellence.

Requirements:

  • 3+ years of executive committee experience in a high luxury environment.
  • In-depth knowledge of luxury standards and offerings.
  • Experience in a leadership capacity at a $40M revenue or greater at a luxury property.
  • Experience managing CapEx projects.
  • Proven success in ownership relations.
  • Successful with union partnerships.

What We Offer:

  • A comprehensive benefits package including medical insurance coverage, mental health resources, paid time off, and more.
  • Opportunities for career growth and development.
  • A supportive and inclusive work environment.

Salary Range: $210,000 - $230,000 per year, based on applicable and specialized experience and location.


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