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Director of Operations

1 month ago


Beverly Hills, California, United States Live Nation Entertainment Full time
Job Summary:

Live Nation Entertainment is a global leader in live entertainment, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. We are seeking a Director of Operations to drive business operations, communications, and organizational health and change management.

Key Responsibilities:
  • Manage team resourcing with 5+ technology consulting agencies, including relationship management, budget management, and internal stakeholder alignment.
  • Define operational requirements for all product integrations at Ticketmaster, impacting stakeholders from Finance to Customer Service.
  • Act as a liaison to Human Resources, handling employee matters, including onboarding, regulatory requirements, and salary leveling.
  • Organize and manage Leadership Team meeting agendas and track next steps.
  • Define cadence and lead content strategy for employee communications, training curriculum, and group meetings.
  • Proactively identify and execute team events and communications focused on mission, strategy, culture, and progress.
  • Facilitate organization excellence by synthesizing team feedback, working on development, diversity, and leadership initiatives.
  • Support annual strategic planning initiatives, working closely with the Leadership Team to translate strategic priorities to resource and budget requests.
Requirements:
  • Bachelor's Degree, MBA preferred.
  • Minimum 7 years of total working experience, with 4+ years in a business operations function.
  • 5+ years of Web, E-Commerce, Product Development, or related technology industry experience.
  • Comfortable with financial concepts and familiarity with business financial modeling is a plus.
  • Track record of assessing situations quickly, getting up to speed, and adding immediate value to new situations.
  • Self-starter with strong communications and critical thinking skills.
  • Exceptional ability to co-create and work collectively with various business leaders and stakeholders.
Benefits and Perks:
  • Medical, Vision, and Dental benefits for you and your family.
  • Generous paid time off policy, including paid holidays, sick time, and paid days off for your birthday.
  • 401(k) program with company match and Stock Program.
  • New parent programs and support, including caregiver leave and baby bonuses.
  • Tuition reimbursement, student loan repayment, internal growth and development programs, and trainings.
  • Volunteer time off and crowdfunding network.

Live Nation Entertainment is an equal employment opportunity employer and welcomes applications from people of all backgrounds. We are committed to creating an inclusive environment and encourage you to bring your whole self to work.