Patient Services Coordinator

1 month ago


Dubuque, Iowa, United States Area Substance Abuse Council Full time
Job Overview

Area Substance Abuse Council (ASAC) is seeking a Patient Services Representative to join our team in Dubuque. As a key member of our office staff, you will be the first point of contact for patients seeking our life-changing services.

Key Responsibilities:

  • Perform patient check-in processes with precision, accurately updating demographic information and collecting financial and insurance details.
  • Provide exceptional customer service by greeting patients and notifying staff of their arrival, creating a welcoming environment.
  • Manage office opening and closing duties, ensuring tidiness in waiting areas and staff spaces.
  • Direct incoming calls to the right departments or staff members and ensure accurate information exchange.
  • Verify insurance eligibility, benefits, and program eligibility to facilitate accurate remittance and inform patients of their financial responsibilities.
  • Collect patient payments in a professional and courteous manner.
  • Manage patient correspondence via phone, fax, mail, and email, ensuring seamless communication.
  • Reconcile cash drawers to ensure accuracy and complete deposits according to agency guidelines.

Requirements:

Qualified candidates will have a high school diploma/GED and strong computer skills, including proficiency in Microsoft Office programs. Effective communication and previous experience with a multi-line phone system are essential.

As a Patient Services Representative, you will start with a competitive hourly rate of $15.70 and be eligible for a comprehensive benefits package, including Health, Dental, and Vision coverage, FSA, company-paid Life/AD&D/Short and Long-Term Disability insurance, and more.



  • Dubuque, Iowa, United States Cottingham & Butler Full time

    About the RoleCottingham and Butler's Health and Wellness division is seeking a highly skilled Member Services Coordinator to join our team. As a key member of our team, you will provide exceptional customer service, supporting participants through their company's wellness program and addressing any inquiries or concerns related to our wellness...


  • Dubuque, Iowa, United States UnityPoint Health Full time

    Care Coordination ExpertiseWe are seeking a skilled Care Coordinator to join our team at UnityPoint Health. As a Care Coordinator, you will play a vital role in ensuring seamless transitions of care for our patients.Key Responsibilities:Screen and assess adult Medical/Surgical in-patient and observation patients to identify needs and make referrals to...

  • RN Care Coordinator

    4 weeks ago


    Dubuque, Iowa, United States Access Dubuque Full time

    Care Coordinator RN Job DescriptionWe are seeking a skilled Care Coordinator RN to join our team at UnityPoint Health Finley Hospital. As a Care Coordinator RN, you will play a vital role in coordinating the clinical care of individuals, facilitating the interdisciplinary plan of care, and promoting continuity through the elimination of fragmentation of...

  • RN Care Coordinator

    4 weeks ago


    Dubuque, Iowa, United States Access Dubuque Full time

    Care Coordination RoleWe are seeking a skilled RN Care Coordinator to join our team at UnityPoint Health Finley Hospital. As a Care Coordinator, you will play a vital role in ensuring the seamless transition of patients through the healthcare system.Key Responsibilities:Coordinate patient care across the continuum, from hospital to home and community...

  • Nurse Practitioner

    3 days ago


    Dubuque, Iowa, United States Trinity Health Full time

    Trinity Health, a not-for-profit Catholic health system, seeks an experienced Nurse Practitioner to join our team in providing exceptional patient care. As a key member of our healthcare team, you will work collaboratively with physicians and other healthcare professionals to deliver high-quality, patient-centered care.About the Role:We are seeking a...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Job SummaryAs an Occupational Therapist at MercyOne, you will play a vital role in helping patients achieve their goals and improve their quality of life. You will work closely with patients, families, and healthcare teams to develop and implement personalized treatment plans that address the physical, emotional, and cognitive needs of each individual.Key...

  • RN Care Coordinator

    4 weeks ago


    Dubuque, Iowa, United States Access Dubuque Full time

    Care Coordination RoleThe RN Care Coordinator will play a vital role in integrating and coordinating the clinical care of individuals, ensuring seamless transitions across the healthcare continuum. This position requires strong communication and interpersonal skills, with the ability to facilitate effective collaboration between healthcare providers,...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Job SummaryThe Social Worker will coordinate activities that promote quality outcomes, patient throughput and discharge planning while supporting a balance of optimal care and appropriate resource utilization.Key ResponsibilitiesIdentify potential barriers to patient throughput and quality outcomes minimizing delays in discharge plans.Coordinate activities...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Purchasing Coordinator Job DescriptionWestmark Enterprises is seeking a skilled Purchasing Coordinator to oversee the purchase of manufacturing services for its publishing companies. This role involves managing vendor relationships related to printing and tangible items required for sales and marketing. Key responsibilities include negotiating costs,...


  • Dubuque, Iowa, United States Hines & Associates Inc Full time

    About Hines & AssociatesHines is a nationwide, independent leader in personalized managed health care, focused on providing comprehensive services with program excellence and cost containment.As a company with over three decades of innovative and professional health care excellence, we are committed to conserving health care dollars while ensuring quality...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Job Summary: We are seeking a skilled Construction Project Coordinator to join our team at Access Dubuque. As a key member of our construction team, you will be responsible for ensuring the successful completion of construction projects from start to finish.Key Responsibilities:Coordinate with customers to understand project requirements and develop...


  • Dubuque, Iowa, United States Hines & Associates Inc Full time

    Job DescriptionAbout the RoleHines & Associates Inc is seeking a skilled LPN to fill a Case Coordinator position. As a member of our team, you will utilize your medical knowledge to assess patient needs and develop a plan to assist patients in achieving their optimal level of health.Key ResponsibilitiesThe successful candidate will be responsible for...

  • Registered Nurse

    4 weeks ago


    Dubuque, Iowa, United States Trinity Health Full time

    Job DescriptionWe are seeking a skilled Registered Nurse to join our team at Trinity Health. As a Registered Nurse, you will be responsible for providing high-quality patient care and working collaboratively with our healthcare team to achieve excellent patient outcomes.Key ResponsibilitiesAssess patient needs and develop individualized care plansAdminister...


  • Dubuque, Iowa, United States Kendall Hunt Publishing Full time

    Purchasing Coordinator Job DescriptionWestmark Enterprises is seeking a skilled Purchasing Coordinator to oversee the purchase of manufacturing services for its publishing companies. This role involves managing vendor relationships related to printing and tangible items required for sales and marketing.Key Responsibilities:Negotiating costs with...

  • Radiation Therapist

    4 weeks ago


    Dubuque, Iowa, United States Trinity Health Full time

    Job Summary:As a Radiation Therapist at Trinity Health, you will play a vital role in delivering high-quality patient care and ensuring the accuracy of radiation therapy treatments. This is a challenging and rewarding position that requires strong communication skills, attention to detail, and a commitment to providing exceptional patient experiences.Key...

  • Radiation Therapist

    4 weeks ago


    Dubuque, Iowa, United States Trinity Health Full time

    Radiation Therapist Job Description**Job Summary:**We are seeking a skilled Radiation Therapist to join our team at Trinity Health. As a Radiation Therapist, you will play a critical role in delivering high-quality patient care and ensuring the safe and effective administration of radiation therapy treatments.**Key Responsibilities:*** Deliver radiation...


  • Dubuque, Iowa, United States Rogers Freels & Associates Inc Full time

    Job Title: Product Development CoordinatorJob Summary:Rogers Freels & Associates Inc is seeking an experienced Product Development Coordinator to join our engineering team. As a Product Development Coordinator, you will play a critical role in ensuring the timely delivery of products by coordinating project timelines and tracking progress.Key...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Job Summary:The Assistant Construction Manager is responsible for overseeing the construction process, ensuring timely completion, and maintaining quality standards. This role involves coordinating with construction crews, customers, and management to achieve project goals.Key Responsibilities:Coordinate pre-construction plans and site preparation with...


  • Dubuque, Iowa, United States Hirschbach Motor Lines Full time

    Job SummaryHirschbach Motor Lines is seeking a skilled Electronic Logs Coordinator to join our Safety team. As a key member of our team, you will play a critical role in ensuring compliance with Hours of Service regulations and providing exceptional support to our drivers.Key ResponsibilitiesManage and maintain accurate electronic logs for drivers, ensuring...


  • Dubuque, Iowa, United States Trinity Health Full time

    Job Summary:As an Occupational Therapist at Trinity Health, you will play a vital role in helping patients achieve their goals and regain independence. You will work closely with a multidisciplinary team to provide comprehensive care to patients of all ages, from infants to geriatrics. Your expertise will be essential in developing and implementing...