Customer Service Representative
1 week ago
Job Summary:
We are seeking a skilled Customer Service Representative to join our team at MercyOne Dubuque Medical Center. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare professionals. You will work closely with our healthcare team to ensure that patients receive the highest level of care and service.
Key Responsibilities:
- Provide customer service to patients, families, and healthcare professionals
- Work closely with healthcare team to ensure patient care and service
- Communicate effectively with patients, families, and healthcare professionals
- Resolve customer complaints and concerns in a timely and professional manner
- Maintain accurate and up-to-date records of customer interactions
Requirements:
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Ability to maintain confidentiality and handle sensitive information
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to our online application system.
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