Retail Operations Manager for Food Service

22 hours ago


Rochester, New York, United States Morrison Healthcare Full time

Morrison Healthcare is a leading national food and nutrition services company, dedicated to serving more than 600 hospitals and healthcare systems. The company features socially responsible practices and exceptional guest experiences in its hospital kitchens, restaurants, and cafés.

The Salary range for this position is $65k-$75k, depending on experience, with additional compensation forms available. As a Traveling Retail Manager, you will be responsible for the successful retail/cafeteria operation of Food & Nutrition Services under the direction of the Director of Dining Services.

This role involves travel to all enterprises but can be based out of Rochester, MN or NW Wisconsin. Your key responsibilities will include planning and supervising special functions, maintaining cash controls, payroll records, and overseeing the hiring and training of hourly team members.

You will ensure customer satisfaction and good public relations through the safe and efficient use of resources, directing staff to provide scheduled retail services in accordance with corporate policies and presentation standards.

In addition, you will train staff in customer service, proper portioning, cashier skills, and safety/sanitation, completing daily, weekly, or monthly reports as outlined in corporate policies and procedures.

To succeed in this role, you should have a B.S. Degree in Food Services Technology/Management or related field, or an A.A. Degree plus three years of directly related experience. You should also possess knowledge of food and catering trends, with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.

A minimum of one to three years of retail operational foodservice management experience is preferred, along with P&L accountability and contract-managed service experience. Experience with cash retail operations, retail marketing, and proficient computer skills are highly desirable.



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