Customer Insights Senior Manager

16 hours ago


Mooresville, North Carolina, United States Lowe's Full time
About the Role

We are seeking a highly skilled Senior Manager to lead our market trend and market share intelligence program. As a key member of our team, you will provide insightful understanding of market trends and consumer insights to inform business decisions across the enterprise.

Key Responsibilities
  • Partner with key business partners to translate business needs into research plans, ensuring the customer is at the center of decision making.
  • Design, execute, and summarize research to drive impact and action behind insights.
  • Integrate data and insights from multiple projects into a strategic and cohesive story to drive growth.
  • Effectively manage the work assignments of analysts and senior analysts on the team, coaching them as appropriate.
  • Stay up-to-date on changing industry and competitive dynamics and incorporate into insights and narratives.
Requirements
  • Bachelor's Degree in Business, Marketing, Finance, Statistics, Econometrics, Information Sciences, or a related field.
  • 7+ years of working experience in a professional environment, with at least 5 years focused on consumer insights/competitive intelligence.
  • 5 years of proven experience coaching others and operating as a team to drive business impact.
About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates.

We are an equal opportunity employer and administer all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.



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