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Patient Accounts Representative
2 months ago
Chesapeake Oncology Hematology Associates is seeking a skilled and detail-oriented Collections Representative to join our team. The ideal candidate should possess a strong understanding of insurance processes and healthcare billing regulations.
Key Responsibilities:- Insurance Knowledge: Demonstrate a solid working knowledge of insurance processes, including deductibles, out-of-pockets, and copays.
- Payment Posting: Accurately record payments received from patients and insurance companies in the billing system.
- Account Reconciliation: Conduct regular reviews of patient accounts to identify discrepancies, errors, or unpaid balances.
- Customer Service: Interact with patients and their families to address billing inquiries.
- Collections: Initiate collection efforts for past-due accounts, adhering to ethical practices.
- Documentation: Maintain detailed and accurate records of all interactions and transactions related to patient accounts.
- Compliance: Ensure strict compliance with healthcare billing regulations, including but not limited to HIPAA.
- Reporting: Generate regular reports on accounts receivable status, collections efforts, and billing performance for management review.
- Medical Insurance
- Paid Leave
- Holidays
- 401k
- Short Term Disability
- Previous experience in a similar role within healthcare finance or billing.
- Strong understanding of insurance processes and healthcare billing regulations.
- Excellent communication and negotiation skills.
- Proficient in relevant software applications for billing and financial record-keeping.
