Prepared Foods Team Lead

4 weeks ago


New York, New York, United States Whole Foods Café Full time
Job Summary

We are seeking a highly motivated and experienced Prepared Foods Team Lead to join our team at Whole Foods Café. As a key member of our prepared foods department, you will be responsible for leading and developing a high-performing team, driving sales growth, and ensuring exceptional customer service.

Key Responsibilities
  • Lead and develop a team of prepared foods associates to achieve sales, purchasing, and labor targets.
  • Develop and maintain creative store layouts and product merchandising to drive sales and customer engagement.
  • Assist the team leader in analyzing sales, reports, and labor to inform business decisions.
  • Maintain advanced product knowledge and stay up-to-date on new products and promotions.
  • Build and maintain strong relationships with vendors to ensure seamless ordering and inventory management.
  • Provide exceptional customer service and respond promptly to customer needs and questions.
  • Select, train, develop, mentor, motivate, and counsel team members to sustain a high-performance team and minimize turnover.
  • Conduct timely, thorough, and thoughtful performance evaluations to drive growth and development.
Requirements
  • 18+ months retail team member experience and 6+ months of supervisory experience.
  • High energy, enthusiasm, and a passion for our products, core values, and company philosophy.
  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Advanced knowledge of regulatory and safety policies and procedures.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
Working Conditions
  • Ability to lift 50 pounds.
  • Ability to work in a fast-paced environment with frequent changes in priorities and deadlines.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.


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