Prepared Foods Associate Team Leader

3 days ago


New York, New York, United States Whole Foods Market Full time
Job Summary

Whole Foods Market is seeking a highly motivated and experienced Team Leader to join our Prepared Foods team. As a Team Leader, you will be responsible for leading and developing a team of Team Members, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Lead and develop a team of Team Members to achieve sales, purchasing, and labor targets.
  • Assist the Team Leader in analysis of sales, reports, and labor.
  • Develop and maintain creative store layout and product merchandising.
  • Maintain good vendor relationships, develop new vendor relations, and ensure all paperwork is properly submitted for vendor processing.
  • Work with the Team Leader to resolve team concerns or issues.
  • Function as point person and departmental person in charge in absence of the Team Leader.
  • Set and achieve the highest standards of retail execution.
  • Foster and encourage a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Consistently communicate and model WFM vision and goals.
  • Maintain awareness of customer flows and needs and direct Team Members as necessary to satisfy and delight customers; respond promptly to customer needs and questions.
  • Select, train, develop, mentor, motivate, and counsel Team Members in a manner that sustains a high-performance team and minimizes turnover.
  • Provide timely, thorough, and thoughtful performance evaluations.
Requirements
  • 18+ months retail Team Member experience and 6+ months of supervisory experience.
  • High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
  • Growth mindset towards greater responsibility and ownership.
  • Desire to coach and mentor others for growth.
  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Capable of teaching others in a positive and constructive manner.
  • Product knowledge.
  • Advanced knowledge of regulatory and safety policies and procedures.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
  • Proficiency with email, Microsoft Office, and operations-related applications.
Working Conditions
  • Must be able to lift 50 pounds.
  • In an 8-hour work day: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting and reaching.
  • Exposure to FDA approved cleaning chemicals.
  • Exposure to temperatures: 90 degrees Fahrenheit.
  • Ability to work in wet and dry conditions.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
  • May require use of ladders.


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