Prepared Foods Department Supervisor
3 weeks ago
As a Prepared Foods Department Supervisor at Whole Foods Market, you will play a key role in ensuring the smooth operation of our Prepared Foods team. This is a leadership position that requires strong organizational and time management skills, as well as excellent interpersonal and customer relationship skills.
Key Responsibilities
- Supervise and delegate tasks to Prepared Foods Team Members.
- Work with Prepared Foods Trainer to train Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.
- Assist in training of new Team Members, utilizing learning checklists and training materials.
- Keep all cases and shelves clean, well-stocked and properly rotated.
- Open and close department according to established procedures.
- Ensure all necessary breaks are given.
- Communicate team concerns to the Team Leader and Associate Team Leader.
- Set and achieve the highest standards of retail execution.
- Foster and encourage a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
- Maintain awareness of customer flows and needs and direct Team Members as necessary to satisfy and delight customers; respond promptly to customer needs and questions.
- Select, train, develop, mentor, motivate, and counsel Team Members in a manner that sustains a high-performance team and minimizes turnover.
- Provide timely, thorough, and thoughtful performance evaluations.
- Consistently communicate and model WFM vision and goals.
Requirements
- Extensive knowledge of Prepared Foods team procedures and policies.
- Strong demonstrated organizational and time management skills.
- Excellent interpersonal, motivational, team building, and customer relationship skills.
- Capable of teaching others in a positive and constructive manner.
- Product knowledge.
- Advanced knowledge of regulatory and safety policies and procedures.
- Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
- Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
- Proficiency with email, Microsoft Office, and operations-related applications.
Desired Work Experience
- 12+ months retail experience.
Physical Requirements / Working Conditions
- Must be able to lift 50 pounds.
- In an 8-hour work day: standing/walking 6-8 hours.
- Hand use: single grasping, fine manipulation, pushing and pulling.
- Work requires the following motions: bending, twisting, squatting and reaching.
- Exposure to FDA approved cleaning chemicals.
- Exposure to temperatures: 90 degrees Fahrenheit.
- Ability to work in wet and dry conditions.
- Ability to work a flexible schedule including nights, weekends, and holidays as needed.
- Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
- May require use of ladders.
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