Prepared Foods Team Lead

6 days ago


New York, New York, United States Whole Foods Café Full time
Job Summary

We are seeking a highly motivated and experienced Team Lead to join our Prepared Foods team at Whole Foods Café. As a Team Lead, you will be responsible for assisting the Team Leader in all aspects of daily operations, including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects. You will also be responsible for leading and developing Team Members, ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times.

Key Responsibilities
  • Develop and Maintain Store Layout and Product Merchandising

Develop and maintain creative store layouts and product merchandising to enhance customer shopping experience and drive sales.

Work with Team Leader to Achieve Sales, Purchasing, and Labor Targets

Collaborate with the Team Leader to achieve sales, purchasing, and labor targets, ensuring the Prepared Foods department meets or exceeds its goals.

Assist Team Leader in Analysis of Sales, Reports, and Labor

Assist the Team Leader in analyzing sales, reports, and labor to identify areas for improvement and implement strategies to increase efficiency and productivity.

Demonstrate Advanced Product Knowledge and Develop Awareness of New Products

Demonstrate advanced product knowledge and stay up-to-date on new products, ensuring the Prepared Foods department is knowledgeable and competitive in the market.

Maintain Good Vendor Relationships and Ensure Proper Paperwork Submission

Maintain good vendor relationships, develop new vendor relations, and ensure all paperwork is properly submitted for vendor processing.

Work with Team Leader to Resolve Team Concerns or Issues

Collaborate with the Team Leader to resolve team concerns or issues, ensuring a positive and productive work environment.

Function as Point Person and Departmental Person in Charge in Absence of Team Leader

Function as the point person and departmental person in charge in the absence of the Team Leader, ensuring the Prepared Foods department continues to operate smoothly and efficiently.

Set and Achieve Highest Standards of Retail Execution

Set and achieve the highest standards of retail execution, ensuring the Prepared Foods department meets or exceeds company standards.

Foster and Encourage Positive Environment of Outstanding Teamwork, Mutual Respect, and Exceptional Morale

Foster and encourage a positive environment of outstanding teamwork, mutual respect, and exceptional morale, ensuring Team Members feel valued and supported.

Consistently Communicate and Model WFM Vision and Goals

Consistently communicate and model the WFM vision and goals, ensuring Team Members understand and are aligned with the company's objectives.

Maintain Awareness of Customer Flows and Needs and Direct Team Members as Necessary

Maintain awareness of customer flows and needs, directing Team Members as necessary to satisfy and delight customers.

Select, Train, Develop, Mentor, Motivate, and Counsel Team Members

Select, train, develop, mentor, motivate, and counsel Team Members in a manner that sustains a high-performance team and minimizes turnover.

Provide Timely, Thorough, and Thoughtful Performance Evaluations

Provide timely, thorough, and thoughtful performance evaluations, ensuring Team Members receive feedback and guidance to improve their performance.

Requirements
  • High Energy, Enthusiasm, and Affinity for Our Products, Core Values, and Company Philosophy

High energy, enthusiasm, and an affinity for our products, core values, and company philosophy are essential for this role.

Growth Mindset towards Greater Responsibility and Ownership

A growth mindset towards greater responsibility and ownership is necessary for this role, as you will be expected to take on additional responsibilities and contribute to the growth and success of the Prepared Foods department.

Desire to Coach and Mentor Others for Growth

A desire to coach and mentor others for growth is essential for this role, as you will be responsible for developing and mentoring Team Members.

Excellent Interpersonal, Motivational, Team Building, and Customer Relationship Skills

Excellent interpersonal, motivational, team building, and customer relationship skills are necessary for this role, as you will be working with Team Members, customers, and vendors on a daily basis.

Capable of Teaching Others in a Positive and Constructive Manner

You must be capable of teaching others in a positive and constructive manner, ensuring Team Members receive the training and guidance they need to succeed.

Product Knowledge

Product knowledge is essential for this role, as you will be working with a variety of products and ensuring the Prepared Foods department is knowledgeable and competitive in the market.

Advanced Knowledge of Regulatory and Safety Policies and Procedures

Advanced knowledge of regulatory and safety policies and procedures is necessary for this role, as you will be responsible for ensuring the Prepared Foods department meets or exceeds company standards.

Proficient Mathematical Skills for Assessing Financial Performance, Monitoring Profitability, and Managing Inventory

Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory are necessary for this role, as you will be responsible for ensuring the Prepared Foods department meets or exceeds its financial goals.

Demonstrated Decision-Making Ability, Leadership Skills, and Ability to Prioritize and Delegate

Demonstrated decision-making ability, leadership skills, and the ability to prioritize and delegate are essential for this role, as you will be responsible for making decisions and leading the Prepared Foods team.

Proficiency with Email, Microsoft Office, and Operations-Related Applications

Proficiency with email, Microsoft Office, and operations-related applications is necessary for this role, as you will be using these tools to communicate with Team Members, customers, and vendors, and to manage the Prepared Foods department.

Experience
  • 18+ Months Retail Team Member Experience and 6+ Months of Supervisory Experience

18+ months of retail Team Member experience and 6+ months of supervisory experience are required for this role, as you will be working with a team and leading the Prepared Foods department.

Physical Requirements / Working Conditions
  • Must be Able to Lift 50 Pounds

You must be able to lift 50 pounds, as you will be working in a fast-paced environment and may need to lift heavy objects.

In an 8-Hour Work Day: Standing/Walking 6-8 Hours

In an 8-hour work day, you will be standing/walking 6-8 hours, as you will be working on your feet and moving around the store.

Hand Use: Single Grasping, Fine Manipulation, Pushing, and Pulling

You will be using your hands for single grasping, fine manipulation, pushing, and pulling, as you will be working with a variety of products and equipment.

Work Requires the Following Motions: Bending, Twisting, Squatting, and Reaching

The work requires the following motions: bending, twisting, squatting, and reaching, as you will be working in a fast-paced environment and may need to move quickly and efficiently.

Exposure to FDA-Approved Cleaning Chemicals

You will be exposed to FDA-approved cleaning chemicals, as you will be working in a food preparation environment and may need to use cleaning products.

Exposure to Temperatures: 90 Degrees Fahrenheit

You will be exposed to temperatures: 90 degrees Fahrenheit, as you will be working in a food preparation environment and may need to work in hot temperatures.

Ability to Work in Wet and Dry Conditions

You must be able to work in wet and dry conditions, as you will be working in a food preparation environment and may need to work in different conditions.

Ability to Work a Flexible Schedule Including Nights, Weekends, and Holidays as Needed

You must be able to work a flexible schedule including nights, weekends, and holidays as needed, as you will be working in a fast-paced environment and may need to work irregular hours.

Ability to Use Tools and Equipment, Including Knives, Box Cutters, Electric Pallet Jacks, and Other Heavy Machinery

You must be able to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery, as you will be working in a food preparation environment and may need to use various tools and equipment.

May Require Use of Ladders

You may require use of ladders, as you will be working in a food preparation environment and may need to access high shelves or areas.



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