OnBase Application Administrator II

1 week ago

McKinney, Texas, United States Globe Life Inc. Full time


Position: Back Office Application Administrator II - OnBase

Overview:

At Globe Life, we prioritize empowering our workforce by providing the necessary support and opportunities for professional growth. Our vibrant community fosters an environment conducive to career advancement, enhanced earning potential, and a stable workplace.

We are dedicated to nurturing a compassionate and innovative culture that encourages collective growth and the ability to tackle challenges in a collaborative and respectful atmosphere.

Role Summary:

We are seeking a qualified Back Office Application Administrator II - OnBase to enhance our operational team.

This role involves overseeing system upgrades, monitoring performance, and resolving issues related to third-party applications. The Administrator will also support existing workflows tailored to the needs of various business units. Access to sensitive information will be a requirement, necessitating strict confidentiality regarding customer and employee data.

Key Responsibilities:

  • Administer OnBase systems effectively.
  • Address and resolve issues related to Document Management solutions.
  • Possess SQL query development and optimization expertise.
  • Demonstrate familiarity with VB.Net or C# and the ability to interpret and refactor code.
  • Troubleshoot and rectify system and database performance challenges.
  • Execute application upgrades and implement necessary software updates.
  • Occasionally create PowerShell scripts for task automation.
  • Integrate with relevant external tools.
  • Conduct daily administration of systems and applications, including new implementations and security configurations.
  • Serve as a technical subject matter expert for application administration and support.
  • Provide frontline application support, including service packs, upgrades, and infrastructure modifications.
  • Test applications, upgrades, and patches before production deployment.
  • Collaborate with project teams to troubleshoot complex issues and devise solutions for recurring problems.
  • Develop reports and dashboards for performance tracking.
  • Resolve user inquiries through Helpdesk ticket management.
  • Share on-call responsibilities for supported applications.
  • Communicate technical and business challenges clearly to diverse audiences.
  • Administer and support additional third-party applications as required.

Qualifications:

  • 3-5 years of experience as a system administrator for enterprise applications, with a preference for OnBase administration.
  • 2-5 years of experience with SQL Server, focusing on system and query optimization.
  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or equivalent experience.
  • Experience in the insurance sector is advantageous.
  • Proficient knowledge of OnBase and Internet Information Services (IIS) is essential.
  • Preferred certifications include OnBase Certified System Administrator (OCSA), OnBase Certified Workflow Administrator (OCWA), and OnBase Certified Application Programming Interface (OCAPI).
  • Ability to write and analyze SQL queries effectively.
  • Capability to document user requirements and design process workflows.
  • Strong teamwork skills and the ability to work independently.
  • Ability to perform under pressure.
  • Excellent communication skills with both internal and external stakeholders.
  • Basic understanding of IT systems capabilities and the ability to assess requirements for feasibility.
  • Proactive problem-solving skills.
  • Ability to estimate development effort accurately.
  • Strong troubleshooting and analytical skills.
  • Effective time management and prioritization abilities.
  • Ability to gather requirements from multiple project stakeholders.
  • Knowledge of IT solution architecture.
  • Experience with PowerShell scripting is a plus.
  • Familiarity with Software Development Life Cycle (SDLC) processes is desirable.

Commitment to Employees:

  • Consistent and reliable attendance is expected.
  • Full-time and part-time work options are available based on position requirements.

Employee Support at Globe Life:

We are committed to fostering your career in an environment that values your contributions and invests in your development. Our comprehensive benefits package ensures that you not only work but thrive at Globe Life:

  • Competitive compensation reflecting your expertise.
  • Comprehensive health, dental, and vision insurance plans to support your well-being.
  • Robust life insurance and retirement plans, including a company-matched 401k and pension plan.
  • Wellness club reimbursements and gym discounts to promote health.
  • Paid holidays and time off to encourage a healthy work-life balance.
  • Parental leave to support employees welcoming new family members.
  • Development training programs to enhance skills and career progression.

Your career journey awaits at Globe Life, where your unique talents and perspectives are celebrated and harnessed to their fullest potential.

INDGLA1001

#DICE #OnBase #OnBaseAPI #IIS #InternetInformationServices

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