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Store Operations Manager

2 months ago

Walnut Creek California, United States Free People Full time
Job Summary

The Assistant Store Manager plays a pivotal role in driving the success of our store by fostering a customer-centric environment, developing a high-performing team, and ensuring seamless store operations.

Key Responsibilities
  • Customer Experience: Develop and implement strategies to enhance the customer experience, including personalized service, product recommendations, and creating an engaging visual environment.
  • Team Leadership: Guide and develop a high-performing team, providing timely and specific feedback to drive results and achieve store goals.
  • Store Operations: Oversee daily store operations, including sales forecasting, scheduling, and payroll, to ensure effective zone chart management and optimal store performance.
  • Visual Merchandising: Collaborate with key partners to execute shipment processing, restocking, and product placement, maintaining visual and display standards.
  • Communication: Foster open dialogue and ensure important company information reaches all levels of the team, facilitating the sharing of product knowledge, trends, and brand messaging.
Requirements
  • Leadership Experience: 1+ years of store leadership experience, with a proven track record of driving results and developing high-performing teams.
  • Team Player: Ability to work collaboratively with cross-functional teams, including sales, visual, and operations.
  • Flexibility: Willingness to work flexible hours, including nights, weekends, and holidays, to meet the needs of the store.
  • Continuous Learning: Eagerness to learn and grow within the organization, with a passion for staying current on industry trends and best practices.