Store Operations Manager

3 weeks ago


Walnut Creek, California, United States Gap Inc. Full time

About the Role

As the General Manager at Gap Inc., you will be responsible for leading your team to deliver a profitable store business plan. Your primary goal is to ensure your store achieves all key metrics and meets or exceeds goals, serving as the link between the brand vision and its execution in your store.

Key Responsibilities

  • Analyze results, identify opportunities, and make decisions in collaboration with the leadership team to drive key performance indicators.
  • Drive profitable sales through forecasting and scheduling.
  • Manage store budget for daily operations in support of the P&L.
  • Build highly productive teams through sourcing, selecting, and developing people.
  • Accountable for team performance through coaching and feedback.
  • Teach and train to build capabilities.
  • Lead the implementation and execution of all Standard Operating Procedures and initiatives.
  • Create an inclusive environment.
  • Implement action plans to maximize efficiencies and productivity.
  • Perform Service Leader duties.
  • Represent the brand and understand the competitors.
  • Promote community involvement.
  • Leverage OMNI to deliver a frictionless customer experience.
  • Ensure all compliance standards are met.

Requirements

  • 3-5 years of retail experience leading others.
  • College degree or equivalent experience preferred.
  • Demonstrated ability to deliver results.
  • Ability to effectively communicate with customers and employees.
  • Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
  • Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays.
  • Ability to travel as required.
  • Business Acumen skills.
  • Established time management skills.
  • Strong planning and prioritization skills.

About You

You will be a highly motivated and results-driven individual with a passion for retail and leadership. If you have a proven track record of delivering results and are looking for a challenging role that will help you grow your career, we encourage you to apply.


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