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Customer Success Engineer

2 months ago

Cleveland, Ohio, United States ABB Full time

Technical Account Manager

Become a vital member of ABB's global team and contribute to a sustainable future for both society and industry. We are dedicated to fostering diversity and inclusion in every aspect of our operations. As a Technical Account Manager, you will be instrumental in overseeing ABB Proactive Service contracts for designated clients. Your role encompasses leading technological strategies, marketing services and solutions, identifying upsell opportunities, delivering outstanding customer support, and more.

  • Preferred Bachelor's degree in Engineering
  • Over 8 years of relevant experience with automation systems
  • Previous experience in supporting and advocating for technical sales
  • Familiarity with automation system components and architectures
  • Willingness to travel up to 30% for client meetings
  • Must possess work authorization to be employed by ABB in the US

In your capacity as a Technical Account Manager, you will oversee the renewal of service contracts, manage deliverables, and communicate progress to relevant stakeholders. Our benefits package includes a retirement plan, life insurance, disability coverage, healthcare options, and a wellbeing program. ABB Energy Industries is committed to facilitating safe, intelligent, and sustainable projects across a variety of sectors.

We promote diversity within our workforce and are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action Employer. If you aspire to be part of a team that drives innovation and transforms the energy sector, we welcome your interest.