Deputy Director, Knowledge Management

4 days ago

Norfolk, Virginia, United States Careers@Gov Full time
Job Title: Deputy/Assistant Director, Knowledge

At the Monetary Authority of Singapore (MAS), we are seeking a highly motivated and experienced professional to join our team as a Deputy/Assistant Director, Knowledge. This role will play a key part in shaping our data and knowledge management capabilities, leveraging cutting-edge technology to drive business outcomes.

About the Role

The successful candidate will be responsible for developing and articulating clear product strategy and roadmap, working with cross-functional teams to deliver holistic and effective products and solutions, and managing the end-to-end product life-cycle. They will also collaborate with stakeholders to gather requirements, prioritize product features, and ensure alignment with business objectives.

Key Responsibilities
  • Develop and articulate clear product strategy and roadmap
  • Work with cross-functional teams to deliver holistic and effective products and solutions
  • Manage the end-to-end product life-cycle, including co-creation of business-centric processes and enablers
  • Collaborate with stakeholders to gather requirements, prioritize product features, and ensure alignment with business objectives
  • Communicate product updates/milestones and drive attractive and impactful product awareness and onboarding programs
  • Define and track relevant metrics/key performance indicators (KPIs) to measure product adoption, success, and user satisfaction
  • Recommend and manage iterative product improvements, such as based on performance data and user feedback, as well as emerging technologies and industry trends
  • Plan and execute change initiatives and culture interventions to encourage new ways of working and to reinforce the right behaviors and mindset shifts, in partnership with a network of department change advocates
Requirements
  • Driven and motivated self-starter, able to thrive in a dynamic and agile working environment
  • Keen interest in data and knowledge management, particularly in delivering effective and practical solutions to address data and knowledge management issues
  • Demonstrable experience in product management, including ability to define product vision/strategy and translate these into executable deliverables and milestones, and to make effective prioritization/trade-off decisions
  • Understanding of data-technology landscape and concepts, particularly in generative AI, and how they can be applied to the design and development of solutions to address specific use cases
  • Skills in user needs analysis, design thinking, business process reviews, change management
  • Exceptional communication and interpersonal/stakeholder engagement skills, with experience in media content creation (e.g. infographics, EDMs, marketing and educational materials) an advantage
  • Strong problem-solving and analytical skills, able to think and articulate in a structured manner
What We Offer

This is a 1-year contract position. As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment. All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

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