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Assistant General Manager

2 months ago


Independence, Ohio, United States Aimbridge Hospitality Full time
Job Summary

As an Assistant General Manager at Aimbridge Hospitality, you will play a crucial role in ensuring the efficient operation of our hotels. You will supervise and support various departments, including Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping. Your primary responsibility will be to assist the General Manager in achieving hotel profitability through revenue generation, cost control, and guest satisfaction.

Key Responsibilities
  • Supervise and support various hotel departments to ensure efficient operation.
  • Assist the General Manager in revenue generation programs and participate in sales efforts.
  • Develop and implement Corporate-approved training programs for managerial and hourly employees.
  • Ensure that training in service standards is taking place in each department.
  • Recruit, hire, and train Guest Services staff based on occupancy.
  • Be visible in public areas during peak times, greeting guests and offering assistance as needed.
  • Maintain procedures for handling the hotel safe and initiate a monthly safe audit.
  • Ensure that all scheduled meetings take place on the property.
Requirements
  • At least 5 years of progressive experience in a Rooms or F&B department at a hotel.
  • Previous supervisory experience required.
  • Proficiency in Windows Operating Systems.
  • Ability to evaluate and select among alternative courses of action quickly and accurately.
  • Ability to work well in stressful, high-pressure situations.
  • Ability to maintain composure and objectivity under pressure.
  • Effective communication and problem-solving skills.
  • Ability to work with and understand financial information and data.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.