HR People Manager

5 days ago


New York, New York, United States Compass Group, North America Full time
Job Title: HR People Manager

Restaurant Associates, a leading provider of dining and event catering, is seeking an experienced HR People Manager to join their team. As a key member of the HR department, you will be responsible for implementing critical HR People best practices, ensuring smooth operations, and upholding the standards of Restaurant Associates.

Key Responsibilities:
  • Drive the continual evolution and execution of R/A's People Leader-focused CARE strategy.
  • Provide comprehensive Human Resources support and associate relations, front-line & Manager training, retention, engagement, and diversity.
  • Support Preferred Employer objectives and the R/A HR business plan by actively participating in operational meetings, encouraging collaboration, and contributing to strategic decision-making.
  • Be responsible for new hire orientation and management training programs specifically tailored to this area, ensuring a smooth integration process for new employees.
  • Work directly with Management team on employee recognition and engagement, counseling, personal development plans, annual performance reviews, and stay interviews.
  • Coordinate and conduct management training sessions focused on crucial areas such as terminations, sexual harassment, and performance management.
  • Coordinated efforts with HRSC and provide expert guidance to management, assisting in the resolution of associate relations issues in a timely and appropriate manner.
  • Develop and present recommendations to effectively minimize absenteeism and turnover, promoting a positive and engaged workforce.
  • Collaborate in internal associate surveys and facilitate the interpretation and feedback process to improve associate happiness and engagement.
  • Attend operational meetings to bolster HR visibility, deliver impactful classroom training, offer assistance, and implement tailored HR initiatives for the account.
  • Coordinate and deliver management training programs related to interviewing, selection, and hiring practices, empowering managers with the vital skills to attract and select qualified candidates.
  • Support managers in partnership with Compass COE's and R/A's HR teams in the development and execution of robust recruitment plans sought at growing the flow of qualified applicants.
Requirements:
  • Bachelor's degree (B.A.)
  • Five years plus of multi-unit HR generalist and associate relations experience
  • Demonstrated experience in a high customer contact setting, highlighting your ability to effectively handle and address customer needs and expectations
  • Labor Relations and union experience
  • Strong analytical and critical thinking skills
  • Excellent communication skills
  • Proven track record to define problems, capture and analyze data, establish facts, and draw valid conclusions, supporting data-driven decision-making
  • SPHR/PHR Certification preferred, reflecting your dedication to professional development and staying updated with HR best practices

Restaurant Associates is a member of Compass Group USA. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Associates at Restaurant Associates are offered many fantastic benefits, including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts (FSAs).


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