Medical Customer Service Specialist

6 days ago


SaintBauzilledePutois, Occitanie, United States The Staffing Resource Group Inc Full time
Job Overview

The Staffing Resource Group Inc is seeking a skilled Medical Customer Service Representative to join their team in Sarasota, FL. As a key member of the team, you will be responsible for providing exceptional customer service to patients and clients while ensuring seamless communication with referral sources.

Key Responsibilities:
  • Assist with updating respiratory grids
  • Clear previous day's routes and check all paperwork for accuracy and completeness
  • Communicate with patients/clients and referral sources verbally and in writing
  • Complete SOPs/CMNs and document on tracking logs
  • Comply with all applicable company policies and procedures
  • Coordinate patient information, process paperwork, and complete batch reports for UPS deliveries
  • Maintain referral logs and monitor office supplies
  • Prepare deposits for locations on a weekly basis and prepare invoices for next day routes
  • Process paperwork, confirm tickets, input new patient set-ups, and assemble charts
  • Provide technical assistance to customers and verify Medicare, Medicaid, and private insurance coverage information
  • Work with outside agencies to resolve customer issues

Requirements:
  • High school diploma or GED equivalent required
  • Background investigation, drug screen, and one year of related work experience preferred

Salary Information:$17-$19 hourly

This is an excellent opportunity to work with a reputable staffing agency that offers flexible staffing solutions with a national presence.

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