Customer Service Routing Specialist

2 days ago


SaintBauzilledePutois, Occitanie, United States Waste Pro Full time

**Job Summary:**

We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Routing Specialist. In this role, you will be responsible for communicating with drivers, resolving route issues, and maintaining accurate records.

**Responsibilities:**

  1. Maintain contact between drivers and home base, dispatching drivers to calls as they are received.
  2. Assign routes and service tickets to appropriate drivers throughout the day and for the next day; closes service tickets each day.
  3. Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues.

**Benefits:**

  • A competitive salary of $50,000 - $65,000 per year.
  • A comprehensive benefits package including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.

**Qualifications:**

  • High school diploma or G.E.D.
  • 6 months of related work experience.
  • Excellent communication and problem-solving skills.

**Work Environment:**

This is an office-based position with no CDL requirements.



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