Aviation Customer Experience Specialist
3 days ago
Hawthorne Global Aviati is seeking a highly skilled and motivated Aviation Customer Experience Specialist to join our team. This role is ideal for individuals who are passionate about providing exceptional customer service and have a strong background in aviation.
About the Role:
This is an exciting opportunity to work with a dynamic and fast-paced organization that values customer satisfaction above all else. As an Aviation Customer Experience Specialist, you will be responsible for delivering outstanding customer experiences through effective communication, problem-solving, and collaboration with internal stakeholders.
Main Responsibilities:
- Provide top-notch customer support via phone, email, and in-person interactions.
- Coordinate aircraft services such as fueling, hangar storage, and ground handling.
- Maintain accurate records of customer interactions and transactions.
- Work collaboratively with other teams to ensure seamless customer experiences.
Requirements:
- Minimum 2 years of experience in customer-facing roles, preferably in aviation.
- High School Diploma or equivalent required; Bachelor's degree preferred.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment with multiple priorities.
Benefits:
- Competitive salary: $50,000 - $65,000 per annum.
- Ongoing training and development opportunities.
- A supportive and collaborative work environment.
- Opportunities for career growth and advancement.
Additional Information:
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about aviation, we encourage you to apply.
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