Customer Service Specialist II

1 week ago


SaintBauzilledePutois, Occitanie, United States First Physicians Group Full time
Job Summary

As a Customer Service Specialist II at First Physicians Group, you will play a critical role in ensuring accurate reimbursement for physician services. Your responsibilities will include posting payments in a timely manner, verifying the use of modifiers and CPT-4 codes, and analyzing remittances to ensure correct reimbursement.

With a focus on customer satisfaction, you will be responsible for resolving customer inquiries and providing exceptional service. You will also interact with FPG physicians, office managers, CBO staff, and other SMH staff to review payment posting issues and ensure compliance with third-party regulations.

We offer an estimated salary range of $45,000 - $65,000 per year, depending on location and experience. This is a great opportunity for those who enjoy working in a fast-paced environment and are passionate about delivering excellent customer service.



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