Customer Service Specialist
3 days ago
We are looking for a Customer Service Specialist to join our team at Rack Room Shoes. As a Customer Service Specialist, you will be responsible for creating an excellent shopping experience for customers through awareness and company service standards. You will maintain awareness of all current sales promotions, maintain merchandise presentation, develop and maintain necessary product knowledge and fitting skills, and process all sales and POS terminal transactions in accordance with policy and procedure. The estimated annual salary for this position is between $40,000 and $55,000.
About the JobThis role is perfect for someone who is passionate about customer service and has excellent communication skills. You will work closely with our sales team to ensure that customers receive exceptional service and have a positive shopping experience. The ideal candidate will be able to multitask, work well under pressure, and maintain a high level of professionalism.
Key Responsibilities- Create an excellent shopping experience for customers
- Maintain awareness of sales promotions
- Maintain merchandise presentation
- Develop product knowledge and fitting skills
- Process sales and POS terminal transactions
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