Customer Experience Specialist
2 days ago
Salary: $20.15 per hour/$40,602.25 per year
We're seeking a skilled Customer Service Representative to provide exceptional support to our policyholders. As a key member of our team, you'll be responsible for answering billing questions, making policy changes, and providing recommendations to ensure a seamless customer experience.
Key Responsibilities:
- Provide outstanding customer service by showcasing expertise and fostering trust
- Effectively communicate with policyholders to resolve issues and concerns
- Work in a fast-paced, high-volume call center environment
- Learn new skills and adapt to changes quickly
- Participate in ongoing training and development to enhance performance and growth
Benefits:
As a GEICO Associate, you'll enjoy a comprehensive Total Rewards Program, including:
- Premier Medical, Dental, and Vision Insurance
- Paid Vacation, Sick, and Parental Leave
- 401(k) Plan
- Tuition Reimbursement
- Paid Training and Licensures
GEICO is an equal opportunity employer and provides a work environment that values diversity, equity, and inclusion. We're committed to creating a workplace where all associates feel valued, respected, and empowered to succeed.
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