Retail Parts Specialist

4 weeks ago


North Tonawanda, New York, United States Colton RV I Full time
Job Overview

Colton RV I is seeking a highly motivated and customer-focused Retail Parts Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Assist customers in finding the right parts and accessories for their RVs
  • Provide expert knowledge on RV parts and accessories, including installation techniques and product information
  • Process customer orders efficiently and accurately, ensuring timely delivery of parts and accessories
  • Analyze customer requests and provide substitute parts information for obsolete or upgraded parts
  • Establish relationships with distributors, dealers, and service centers to ensure timely notification of parts availability and shipment dates
  • Participate in product demonstrations and training sessions to stay up-to-date on new products and technologies
Requirements
  • Previous experience in a dealership or auto parts retail store is highly desirable
  • RV experience and knowledge are a plus, but not required
  • Excellent communication and customer service skills are essential
  • Basic computer skills and proficiency in sales software are required
  • Ability to pass a pre-employment background check and drug screening
What We Offer

As a Retail Parts Specialist at Colton RV I, you will have the opportunity to work with a dynamic team, develop your skills and knowledge, and contribute to the success of our dealership. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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