OEM Customer Experience Coordinator
2 days ago
Armstrong Fluid Technology is seeking a dedicated and detail-oriented Customer Experience Coordinator to manage and enhance the experience of our top OEM (Original Equipment Manufacturer) accounts. This role is integral to ensuring that our most valued customers receive a superior level of service tailored to their specific needs.
Key Responsibilities:- Develop and maintain strong relationships with key stakeholders, fostering trust and ensuring customer satisfaction.
- Coordinate and manage OEM customer projects from initiation through to completion, ensuring all deliverables are met on time.
- Oversee the processing of customer orders, change orders, and returns, ensuring accuracy and timeliness in execution.
- Generate regular reports on key customer experience metrics, including project timelines, satisfaction ratings (NPS), and resolution rates.
- Bachelor's degree in a relevant field (e.g., Business Administration, Project Management).
- 3-5 years of experience in customer service, project management, or a related field, ideally with a focus on OEM accounts or industrial environments.
- Strong project management skills, with a proven ability to manage complex projects and deliverables.
- Exceptional communication and interpersonal skills, with the ability to build and maintain strong relationships with high-value customers and internal teams.
By joining us, you'll become part of a global community dedicated to pushing the boundaries of fluid-flow technology. You'll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow's solutions today.
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OEM Customer Experience Coordinator
2 days ago
North Tonawanda, New York, United States Armstrong Fluid Technology Full timeAbout the RoleArmstrong Fluid Technology is seeking a dedicated and detail-oriented OEM Customer Experience Coordinator to manage and enhance the experience of our top OEM accounts. This role is integral to ensuring that our most valued customers receive a superior level of service tailored to their specific needs.Key ResponsibilitiesDevelop and maintain...
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OEM Customer Experience Coordinator
6 hours ago
North Tonawanda, New York, United States Armstrong Fluid Technology Full timeCustomer Experience Coordinator - OEM AccountsArmstrong Fluid Technology is seeking a dedicated and detail-oriented Customer Experience Coordinator to manage and enhance the experience of our top OEM (Original Equipment Manufacturer) accounts. This role is integral to ensuring that our most valued customers receive a superior level of service tailored to...
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Account Manager
4 weeks ago
North Tonawanda, New York, United States Armstrong Fluid Technology Full timeJob Title: Account Manager - OEMArmstrong Fluid Technology is seeking a highly skilled and experienced Account Manager - OEM to join our team. As a key member of our sales team, you will be responsible for managing and enhancing the experience of our top OEM (Original Equipment Manufacturer) accounts.Key Responsibilities:Develop and maintain strong...
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Customer Account Manager
2 days ago
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Customs Trade Coordinator
1 week ago
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Customs Trade Coordinator
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Customs Trade Coordinator
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North Tonawanda, New York, United States FedEx Full timeJob SummaryWe are seeking a highly skilled Customs Trade Coordinator to join our team at FedEx Logistics. As a key member of our operations team, you will be responsible for coordinating the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.Key ResponsibilitiesProvide impeccable customer service...
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Customs Trade Coordinator
1 month ago
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Customer Experience Specialist
2 days ago
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Customs Trade Coordinator
2 weeks ago
Tonawanda, New York, United States FedEx Logistics Full timeJob Title: Customs Trade CoordinatorFedEx Logistics is seeking a highly skilled Customs Trade Coordinator to join our team. As a Customs Trade Coordinator, you will be responsible for coordinating the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.Key Responsibilities:Provide impeccable customer...
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Customs Trade Coordinator
4 weeks ago
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Customs Trade Coordinator
4 weeks ago
Tonawanda, New York, United States FedEx Logistics Full timeJob SummaryWe are seeking a highly skilled Customs Trade Coordinator to join our team at FedEx Logistics. As a key member of our operations team, you will be responsible for coordinating the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.Key ResponsibilitiesProvide impeccable customer service...
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Global Customer Experience Representative
1 month ago
Tonawanda, New York, United States Imagine Staffing Technology, An Imagine Company Full timeAbout the RoleImagine Staffing Technology, An Imagine Company is seeking a highly skilled and multilingual customer service professional to join our team as a Bilingual Customer Service Representative. As a key member of our customer-facing team, you will play a pivotal role in fostering strong relationships with our clients and delivering exceptional...
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Customer Service Project Coordinator
1 week ago
Tonawanda, New York, United States IMA Life North America Full timeCustomer Service Project AssistantJoin IMA Life North America as a Customer Service Project Assistant and be part of a team that prioritizes employee well-being and career growth. As a key member of our team, you will be responsible for managing projects from start to finish, ensuring timely and efficient delivery of services to our customers.Key...
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Customs Trade Specialist
2 weeks ago
North Tonawanda, New York, United States Fedex Ground Full timeJob SummaryWe are seeking a highly skilled Customs Trade Coordinator to join our team at FedEx Logistics. As a Customs Trade Coordinator, you will be responsible for coordinating the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.Key ResponsibilitiesCoordinate the documentation required by US...
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Logistics Coordinator
21 hours ago
North Tonawanda, New York, United States Express Employment Professionals - Amherst, NY Full timeJob SummaryExpress Employment Professionals is seeking a skilled Logistics Coordinator to join their team in Tonawanda, NY.Key Responsibilities:Load and unload company and customer trucks using a forklift, requiring previous experience.Receive and process incoming freight.Manage outgoing freight and inventory.Utilize computer systems for orders and inventory...
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Maintenance Coordinator
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Customs Trade Specialist
2 weeks ago
North Tonawanda, New York, United States Fedex Ground Full timeJob Title: Customs Trade SpecialistAt FedEx Logistics, we are seeking a highly skilled Customs Trade Specialist to join our team. As a Customs Trade Specialist, you will play a critical role in ensuring the smooth importation and exportation of goods across international borders.Key Responsibilities:Coordinate Customs Documentation: Ensure accurate and...
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Project Coordinator
1 week ago
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