Senior Office Associate

1 week ago

Savannah, Georgia, United States Commonwealth of Virginia Full time

Compensation Range: $25,821.00 to Commensurate with Experience

Employment Type: Full Time

The Commonwealth of Virginia is seeking applications for the Office Associate position. Title Overview- The Senior Office Associate is the advanced tier within the Office Associate occupational group. Individuals in this role engage in a variety of administrative and service-oriented tasks, necessitating the application of program knowledge alongside office and administrative protocols to execute specific support functions. This position may also involve leading and mentoring other office support personnel. The Senior Office Associate is differentiated from the Administrative Program Assistant I role, where the latter handles more complex administrative responsibilities within specialized areas such as accounting, human resources, or information technology, requiring a deeper understanding of the respective program and its technical components.
Key Responsibilities (Illustrative Only)- Drafts or transcribes various forms of correspondence, including memos, reports, and minutes from drafts, recordings, or notes; Composes standard correspondence and memos; Reviews written and numerical documents for accuracy; Schedules appointments for interviews or meetings; Maintains records of inventory, statistical, or financial data in multiple formats and compiles reports as necessary; Contributes to the preparation of reports and documentation, including financial and personnel records, of moderate scope and significance; Provides information to clients regarding departmental programs, policies, and regulations; addresses inquiries regarding services; Conducts research using both automated and manual systems; Organizes and maintains filing systems; Purges outdated records; Maintains comprehensive filing systems; Troubleshoots minor technical issues with computer systems and submits service requests as needed; May offer guidance and training to clerical staff and volunteers; Prepares purchase orders and other internal documentation; and Processes payments and manages petty cash. Knowledge, Skills, and Abilities: Knowledge- Extensive knowledge of: office and administrative practices, policies, and procedures relevant to assigned program and office support tasks; spelling, grammar, and punctuation; office terminology, procedures, and equipment technology; and proficiency in office software applications and basic mathematics for calculations. Some knowledge of: fundamental bookkeeping and accounting principles. Skills- Proficient in: operating personal computers, printers, scanners, and various standard office equipment. Some skill in performing basic maintenance on computer systems and general office equipment, including troubleshooting minor issues. Abilities- Proven ability to: organize and maintain records in diverse formats; communicate effectively in both oral and written forms; follow both written and verbal instructions; manage multiple tasks simultaneously; establish and sustain effective working relationships with colleagues, clients, and other agencies, even in high-pressure situations; gather and disseminate information; perform calculations accurately and efficiently; file documents systematically; proofread effectively; transcribe from clear copy or drafts; make informed decisions in accordance with established regulations and practices; interpret policies and procedures to address inquiries, requests, and complaints; and lead other clerical staff. Education and Experience- High school diploma supplemented with relevant clerical or administrative experience in social services or a related field OR any equivalent combination of training and experience that provides the necessary knowledge, skills, and abilities. Preferred Qualification: Familiarity with Local Department of Social Services software.
Special Instructions to Applicants:
Applicants may undergo a Criminal History Background check, Central Registry check, DMV/driving record evaluation, and/or pre-employment drug screening. The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (related to employment), credit checks (related to employment), and other checks as requested by the hiring authority. All employment offers are contingent upon satisfactory results from the required checks and screenings.

May be required to report for shelter duty during community emergencies.

Consideration for an interview is based solely on the information provided in the application and/or resume.

Applicants are encouraged to provide a comprehensive listing of relevant work experience and qualifications.

Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand-delivered applications will not be accepted.

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