Program Support Specialist: IT Technical Assistant

7 days ago


Trenton, New Jersey, United States Inficare Full time
Job Title:

Program Support Specialist: IT Technical Assistant

About the Role:

We are seeking a highly skilled Program Support Specialist to join our team at Inficare. This individual will be responsible for providing technical assistance and support to our staff, ensuring accurate data entry and maintaining program records.

Key Responsibilities:

**Data Management:** Review participant files to ensure accuracy of data migrated from SPARQ to GPMS, track durational limits, slots, new intakes, exits, and follow-ups.

**Communication:** Communicate effectively with management and staff both verbally and in writing.

**Project Management:** Provide consistent project management guidance, methods, system tools, and metrics for consistent project outcomes.

**Reporting:** Develop methods for measuring effectiveness and sustainability and conduct periodic assessments.

**Technical Assistance:** Provide technical assistance to program staff on an as-needed basis.

Requirements:

**Minimum Qualifications:** Minimum 5 years of experience in providing technical assistance, ability to pay attention to details, experience in data validating information across various program systems, excellent verbal and written communication skills, ability to work well with a team and independently, computer proficient in Word, Excel, PowerPoint, Outlook, MS Teams.

**Mandatory Skills/Certification(s) Requirement:** All of the above.

**Desired Skills:** IT experience is a plus.

Salary and Benefits:

The estimated salary range for this position is $34.04 per hour. As a member of our team, you will also enjoy benefits such as flexible remote work options and opportunities for professional growth and development.



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