Patient Access Coordinator
5 days ago
Job Summary:
We are seeking a skilled Patient Access Coordinator to join our team at Mass General Brigham. As a key member of our admissions team, you will play a critical role in ensuring the efficient and orderly admission of inpatients and hospital-based outpatient testing or procedures.
Key Responsibilities:
- Collect and verify patient information, ensuring accuracy and completeness
- Interview incoming patients or representatives to gather necessary information for admission
- Enter patient information into our computer database, ensuring timely and accurate updates
- Distribute relevant information to ancillary departments, facilitating seamless communication and coordination
- Participate in performance improvement and quality improvement activities to enhance patient care and satisfaction
Requirements:
- Ability to read, write, and speak English required (additional languages a plus)
- Effective interpersonal and communication skills
- Analytical ability to handle numbers and situations
- Ability to type 40 wpm
- Familiarity with medical billing, managed care, and other medical insurance
- Previous office experience or training with exposure to keyboard, computer, and other office equipment, preferably in a medical setting
- Previous experience or training in customer service
- Associate Degree in business or related field preferred
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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