Patient Services Coordinator

4 days ago


Salem, Massachusetts, United States Mass General Brigham Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at Mass General Brigham. The successful candidate will be responsible for providing exceptional patient care and administrative support in a fast-paced clinical setting.

Key Responsibilities
  • Provide patient services, including escorting patients, answering general questions, and greeting/directing patients.
  • Perform administrative duties, such as maintaining files, photocopying, sorting and distributing mail, and retrieving medical records.
  • Assist with special projects as directed and participate in quality improvement initiatives.
  • Maintain the physical environment and ensure a clean and safe workspace.
  • Follow HIPAA guidelines for the management of patient privacy and confidentiality.
Requirements
  • 1+ years of office experience, preferably in a clinical setting.
  • Basic knowledge of medical terminology.
  • High School Diploma / G.E.D.
  • Formal secretarial training preferred.
What We Offer

As a Patient Services Coordinator at Mass General Brigham, you will have the opportunity to work in a dynamic and supportive team environment. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.



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