Regional Service Operations Director

5 days ago


Philadelphia, Pennsylvania, United States AION Management LLC Full time
Job Summary

AION Management LLC is seeking a highly skilled and experienced Regional Service Operations Director to oversee the maintenance and construction activities within our regions. The ideal candidate will have a strong background in maintenance and construction, with a minimum of 5 years of supervisory experience and 5 years of regional maintenance experience.

Key Responsibilities
  • Lead the regional maintenance team to ensure timely and cost-effective completion of projects
  • Develop and implement maintenance and construction strategies to improve property conditions and reduce costs
  • Collaborate with regional real estate managers to ensure compliance with company policies and procedures
  • Conduct regular property walks to identify areas for improvement and ensure compliance with company standards
  • Recommend and implement vendor selection processes and manage vendor relationships
  • Develop and maintain a rolling 5-year capital and major project expense plan
  • Administer contracts and obtain necessary permits and licenses for work completed
  • Track and control project schedules while achieving completion under budgetary constraints
  • Recommend and monitor on-going property preventative maintenance programs
  • Audit and evaluate turnover procedures to ensure consistency and cost reduction
  • Review compliance within systems for Leonardo, EFleet, Geotab, SecureCore, and Realpage/Onesite
  • Assist with insurance claim reconstructions, including bid process and collection of invoices
  • Coordinate and oversee property due diligence inspections
  • Develop Standard Operating Procedures for regional and site teams
  • Coordinate monthly trainings for maintenance and regional teams
  • Anticipate and recommend capital improvement projects for properties
  • Work with regional and site teams to gather bids for annual service contracts and budgets
  • Ensure compliance with safety policy and procedure manual and that all team members are using available programs, systems, and protective equipment
  • Respond to day-to-day calls from regional service team to assist with day-to-day site operations
Requirements
  • High school diploma or equivalent
  • CFC Certification Type 2 or Greater
  • EPA Proctor License
  • Valid Driver's License
  • 5-6 years' experience in maintenance and construction and repair for apartment communities; minimum 5 years supervisory experience. Minimum 5 Years Regional Maintenance Experience
  • Proficient in word processing, Excel, and Property Management Software systems
  • Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities
  • Strong English written and verbal communication skills
  • Excellent knowledge of all maintenance aspects in an apartment community and building sciences
  • Availability by phone for after-hours emergencies as needed and in person within 24 hours
  • Availability to travel as needed with 24 hours of notice


FSLA Status: Exempt



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