Regional Director of Operations
1 day ago
Job Summary
As a Regional Director of Operations with Compass Group Careers, you will play a pivotal role in driving the success of our regional operations. Your responsibilities will encompass a wide array of critical functions, including spearheading program implementation, managing profit and loss, and nurturing client relationships. You will also provide operational support to unit managers, lead account retention strategies, manage receivables, and support new account sales. Additionally, you will be responsible for personnel management, including hiring, training, development, succession planning, and mentoring of team members. This position requires regional travel to effectively engage with accounts.
Responsibilities:
- Oversee and optimize programs in Facilities Services Management, Financial Management, Human Resources, Sales, Contract Administration, and Client Customer Satisfaction to ensure excellence across all operational domains.
- Strategically plan and coordinate the implementation of programs and operational activities within regional accounts, driving efficiency and efficacy.
- Conduct comprehensive reviews and evaluations of existing programs at each unit, ensuring alignment with corporate standards and facilitating continuous improvement initiatives.
- Meet with Regional Vice President to provide detailed monthly progress reports on the region's performance, enabling informed decision-making and strategic alignment.
- Actively engage in surveys and sales efforts to secure new business opportunities, participating in pricing strategies. Play a pivotal role in the selection of management and hourly personnel as necessitated by operational requirements.
- Cultivate and nurture strong client relationships, consistently aspiring to maintain high levels of customer satisfaction that guarantee account retention and foster long-term partnerships.
Qualifications:
- Bachelor's Degree preferred or equivalent experience.
- 5+ years responsibility at a regional manager level or ten years as a director level in facilities management.
- Contract management experience in a Business and Industry or education or health care institution preferred.
- Valid driver's license and clean driving record, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.
- Extensive travel required in this position.
Benefits:
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Compass Group Careers is an equal opportunity employer.
We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
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