Banking IT Support Specialist
1 day ago
Mizuho Bank Ltd is seeking a highly skilled Banking IT Support professional to join our team in New York.
About the Role:This is an exciting opportunity to work in a dynamic and fast-paced environment, supporting the integration of Mizuho & Greenhill banking businesses.
As part of our IT Banking team, you will be responsible for providing technical support to our Investment Banking users, ensuring seamless operation of our technology platforms.
Key Responsibilities:
- Provide first-level support for IT Banking issues, escalating complex problems to senior engineers as needed.
- Collaborate with cross-functional teams, including Bankers, COO, risk & control, finance, and infrastructure & development teams.
- Develop and maintain knowledge of our technology platforms, including Salesforce and other CRM tools.
- Identify and implement process improvements to enhance support efficiency and effectiveness.
To be successful in this role, you will need:
- 5-10 years of experience in frontline application support at an Investment Bank or similar Financial Services firm.
- Working knowledge of M&A/Advisory business, with experience of Salesforce or similar CRM tools a definite advantage.
- Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
Mizuho Bank Ltd offers a competitive total rewards package, including a base salary range of $105k-$170k, discretionary bonus, and generous employee benefits.
We are an EEO/AA Employer and participate in the E-Verify program. We maintain a drug-free workplace and reserve the right to require pre- and post-hire drug testing as permitted by applicable law.
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