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Banking IT Support Specialist
2 months ago
## Banking IT Support Role Overview
Mizuho Corporate Bank is seeking a skilled Banking IT Support Specialist to join our team. As a key member of our Banking Technology team, you will play a critical role in ensuring the smooth operation of our banking systems and applications.
### Key Responsibilities
* Provide technical support for banking applications and systems, including troubleshooting and resolving issues
* Collaborate with cross-functional teams to identify and implement process improvements
* Develop and maintain technical documentation and knowledge base
* Participate in on-call rotation to provide 24/7 support
### Requirements
* 5-10 years of experience in frontline application support at an Investment Bank or similar Financial Services firm
* Working knowledge of M&A/Advisory business
* Experience with Salesforce or similar CRM tools
* Strong analytical and problem-solving skills
### What We Offer
* Competitive salary range: $105k-$170k
* Generous employee benefits package
* Discretionary bonus
### Company Overview
Mizuho Financial Group, Inc. is a leading global financial institution with a presence in 35 countries and 800 offices. Our Americas division provides corporate and investment banking services to clients in the US, Canada, and Latin America.
### Equal Employment Opportunity
Mizuho Corporate Bank is an EEO/AA Employer - M/F/Disability/Veteran. We participate in the E-Verify program and maintain a drug-free workplace.